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In order to better improve the level of staff service awareness and optimize the overall service, Fwone carries out staff service awareness training sessions, so that everyone fully understands the nature of the company and the position, has the concept of customer service and awareness, and learns how to improve the service awareness of the individual and the team.
This training session adopts the team point mode, through a number of different case sharing, in order to team rush to answer the question, to elaborate their own point of view to obtain points.
Combined with the interesting "Fwone mini-theater", which vividly demonstrated a variety of simulated cases, the training session was no longer boring. Everyone was very enthusiastic to make a clear outline of the cases and actively express their opinions.
In the end, everyone was rewarded through their effort points and gained full of knowledge, which brought this training session to a successful end.
Fwone firmly believes that a good service concept is the soul of business operation and sustainable development, only when the service consciousness of each employee is fully improved, the overall service quality of the enterprise will get a qualitative leap.
